Privacy Policy
Persons or entities accessing the Vermaak Properties website, social media pages, or engage in any type of communication subject themselves to and agree to Vermaak Properties Pty Ltd terms conditions and privacy policy, as set out below.
Introduction
We respect your privacy and take it very seriously. We are Vermaak Properties Pty Ltd, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information. We respect your privacy and take the protection of personal information very seriously.
Application
This policy applies to you if you are:
a visitor to our website, social media sites, mobile site, applications ("apps") or
a customer who has ordered a product, or requested a service that we provide, or
anyone contacting us by phone, SMS, email, in letters and other correspondence, advertisements, and in person
Personal information
Scope. Your personal information includes information we collect:
- automatically when you visit our website, social media pages or use our application;
- accept on registration or submission;
- get through an order; or
- you provide voluntarily.
- received via a legal service provider for contact details
It excludes anonymous, de-identified, statistical, and public information.
Your obligations. You may only send us your own personal information or someone else’s personal information if you have their permission to do so.
Acceptance and changes
Acceptance.
You acknowledge and accept all the terms of this policy when accessing the website to order a product or request our services (this include completing any forms or adverts).
If you do not agree with anything in this policy, then you may not access the website and order a product or request our services.
You may not order our products or request our services if you do not accept this policy.
Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
Changes. We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, our application, or our products or services following the notification.
Collection
Purpose for collection. We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. Any information collected via a general advertising form which the only terms and conditions is a reference to this privacy policy will be deemed to be used for marketing purpose at which the participant can unsubscribe at any time.
Automatically through website. When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.
Automatically through application. When you use our application, we automatically collect your application usage information (including your operating system version and other relevant system information) through analytics software and other technologies, which we may use to optimise our offering to you.
On registration or submission. We may ask you to provide us with certain identifying information (including your first name, surname, and email address) when you register on or otherwise submit information through our website or application for the first time.
Through an order. We ask you to provide us certain products or services information when you order our products or services.
Voluntarily. We may ask you to provide us certain optional information on a voluntary basis.
Consent to collection. We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
products or services purposes- such as collecting orders or requests for and providing our products or services;
marketing purposes- such as pursuing lawful related marketing activities;
business purposes- such as business intelligence and analytics, product improvement, internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
legal purposes- such as handling claims, complying with regulations, or pursuing good governance.
We may use any of your personal information that you provide to us for the purposes indicated in this privacy policy.
Consent to collection
We will request your explicit consent to use your personal information to send you certain information including. In cases :
- Email alerts
- Newsletters
Where you have given consent to process your personal information, you may withdraw consent at any time by clicking the unsubscribe link in an email alert or newsletter.
In certain cases, we will get your consent to use your personal information and you may withdraw your consent at any time.
Use
Processing. We may process your personal information to fulfil our obligations to you.
Cookies. We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.
Messages and updates
We may send administrative messages and email updates to you about the website.
We may use your information to send you administrative messages and email updates to you regarding the website and for marketing purposes where lawful.
Promotional messages. We will not send you promotional messages unless you have chosen to opt into them, or filled in a marketing form referring to this Privacy Policy. But, we may send you one message asking you to opt into promotional messages without you having opted into promotional messages.
Email alerts and adverts
You are able to subscribe to email alerts for properties based on certain criteria on our website. When you subscribe to such alerts, you consent to the fact that we will be sending you property listings that match those criteria periodically together with associated adverts that may be for third parties. If you no longer wish to receive a particular email alert, you can unsubscribe at any time.
Targeted content. We may use your personal information to provide you with targeted content through our website or application in a completely automated process.
Recording calls. We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.
We may use any of your personal information that you provide to us for the purposes indicated in this privacy policy.
Disclosure
Sharing. We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:
- other companies or divisions within our group;
- our contractors who help us meet our obligations to you, including those that help us understand your personal information; or
- get through an order; or
- third parties as required by applicable law.
Honour this policy. We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.
Mandatory disclosure. We may disclose personal information to third parties if required for legal reasons, such as if required by the relevant authorities or a court order.
Marketing purposes. We may disclose aggregate statistical information that we derive from your and other people’s personal information to our advertisers or business partners.
Personnel. We may need to disclose personal information to our personnel to do their jobs, but will not do so unnecessarily.
Change of ownership. We may assign our rights to the personal information we process to our new owners if our ownership changes for any reason.
Security
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate.
Storage
Access. You may ask us to provide you with a description of the personal information that we hold on you, correct or update it or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. We may charge a fee to recoup our costs associated with this request if there is a cost to us associated with it and provided that applicable law allows us to do so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.
Accuracy. We will do our best to keep your personal information that we collect accurate, complete, and up to date.
Participation. We may ask you to update your personal information from time to time, but will take steps to verify your identity to prevent unauthorised access when doing so.
Retention. We will only keep your personal information for as long as is necessary to fulfil our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.
Transfer. We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.
General
Updating or removing. You may update or remove your personal information:
- through our website or application; or
- by contacting us.
Limitation. We are not responsible for anyone else’s privacy policies or practices.
Enquiries. Please contact us by email if you have any questions about this privacy policy or how we handle your personal information.